IT Management Software - The Technology that makes the Complex... Simple

IT Management Software -
The Technology that makes the Complex... Simple

Manage an IT department really well, and your IT staff will manage their projects and customers really well.

Want to manage an IT department that your customers rave about? A department that your customers feel describe as "getting things done" not "getting in their way"?

What's the Goal of Improved IT Management?

1. Improved visibility and access to project related progress and status updates, and related documents

2. Organization and Coordination of work effort, with reduced slip-ups, mistakes, errors due to miss-communication

3. Accountability and follow through on assigned goals, projects and tasks

4. Focus & Prioritization, helping the organization be more strategic, less reactive in overall performance

5. Planning & Performance tracking focusing on organizing and executing to plan

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It starts with just a couple of basic rules and the right technology. Keep reading, I'll describe both:

Managing IT involves getting the following dialed in and worked through with everyone in the department:

1. Daily Rules: Living the following basic rules with all of your staff:

I work for a boss, that means I follow their priorities not my own.
I get paid to Deliver Results, in a timely manner consistent with our guidelines, values, methodology and tools.
I get paid to do it right (follow the plan and process), document what I do, and leverage information along the way.
Work heads up, not heads down, e.g. evaluate your progress regularly and at a minimum by 20% into the project communicate and readjust priorities and plans if necessary. "Once a project is 20 percent complete, the cost performance index does not vary from its current value by more than 10 percent." (www.cio.com)

2. Daily Questions: Asking and knowing the answers to these questions every day:

Where are you going?
How are you going to get there?
What will it cost, how much time will it take?
What is the priority, the payoff?

3. Use the right (Work Smart) Technology - ManagePro

Managing an IT department always works best when everyone organizes their work around priorities, plans and results updates on a daily basis. It's called working smart and it works best when tied into a central technology. Without that, it's extra hard to meet deadlines and still manage all the "urgent requests" that come in day after day.

You'll find ManagePro to be the IT management software solution that enables you to more efficiently manage projects and all the related coordination, collaboration and information tracking tasks that surface on a given day.

ManagePro, an IT management software solution that is nimble enough to help you and your team manage projects effectively without being bogged down by complicated project management software that slows to a crawl every time you need to make a change.

ManagePro, an IT management department solution that's also a project management tool (managing multiple project simultaneously - using single line items for many projects, multi-layered capability when you need it) as well as a performance management tool. It creates a dashboard for each person on your team, displaying what % they complete projects on time, on budget and within estimated hours... and the variance on each.

Regardless of the size, ManagePro helps you use planning to improve your results, stay on top of tasks, and in-touch with the people who deliver, in short you get the information you need at your finger tips ... every day.

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Project Plan | Strategic Management